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terms & Conditions

Thank you for visiting Constellate. By accessing and using our website, you agree to comply with the following terms and conditions:

  1. Intellectual Property: All content on this website, including text, images, graphics, logos, and designs, is protected by copyright and intellectual property laws. You may not reproduce, modify, distribute, or use any content without our prior written consent.
  2. Privacy Policy: We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using this website, you consent to the collection, use, and disclosure of your personal information as outlined in our Privacy Policy.
  3. Product Information: We strive to provide accurate and up-to-date product information on our website. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions, pricing, or availability. We reserve the right to correct any errors or inaccuracies and to change or update information at any time.
  4. Ordering and Payment: Placing an order through our website constitutes an offer to purchase the selected products. We reserve the right to accept or reject any order. Prices listed on the website are in Australian Dollars (AUD) and are inclusive of applicable taxes. Payments are processed securely through our trusted payment gateway.
  5. Shipping and Delivery: Our shipping and delivery terms and conditions can be found on our Shipping & Returns page. We endeavour to process and ship orders promptly, but we do not guarantee specific delivery times, as these may vary depending on the shipping address and external factors beyond our control.
  6. Returns and Exchanges: We want you to be fully satisfied with your purchase. Please review our Returns & Exchanges page for detailed information on our return policy, eligibility criteria, and instructions for initiating a return or exchange.
  7. Limitation of Liability: To the extent permitted by law, Constellate and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website, products, or services.
  8. Governing Law: These terms and conditions are governed by the laws of Australia. Any disputes arising from your use of this website shall be subject to the exclusive jurisdiction of the courts of Australia.

 

By using our website, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact our customer support team for further assistance.

privacy Policy

Your privacy is important to us at Constellate. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website or interact with our services. By accessing or using our website, you consent to the practices described in this policy.

  1. Collection of Personal Information: We may collect personal information such as your name, email address, shipping address, and payment details when you place an order or create an account. We may also collect non-personal information, such as your IP address, browser type, and device information, for analytics and website improvement purposes.
  2. Use of Personal Information: We use your personal information to process and fulfil your orders, communicate with you regarding your purchases, provide customer support, and personalise your shopping experience. With your consent, we may also send you promotional emails and updates about our products and services.
  3. Disclosure of Personal Information: We may disclose your personal information to trusted third-party service providers who assist us in operating our website and conducting our business. These providers have access to your information solely for the purpose of performing services on our behalf and are obligated to protect its confidentiality.
  4. Data Security: We employ industry-standard security measures to protect your personal information from unauthorised access, loss, or misuse. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute data security.
  5. Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalise content. You can manage your cookie preferences through your browser settings.
  6. Access and Control: You have the right to access, correct, or delete your personal information held by us. You may also withdraw your consent for certain uses of your information. Please contact us using the information provided below to exercise these rights.
  7. Third-Party Websites: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
  8. Updates to Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us using the information provided below. We are committed to addressing any inquiries or concerns in a timely and transparent manner.

If you have any questions or concerns regarding our Privacy Policy, please contact us at:

Email: info@constellate.au
Address: Constellate PO Box 245 Newfarm, QLD, 4005

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