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GIft Card terms & Conditions

Thank you for visiting Constellate. By accessing and using our website, you agree to comply with the following terms and conditions for gift cards:

  1. Welcome to our retail website where you can purchase and enjoy the convenience of gift cards. Before making a purchase it is important to understand the legal terms and conditions that govern thee use of gift cards in Australia. These terms are designed yo protect both the consumer and the retailer ensuring fair and transparent practices.
  2. Expiry Dates: Our gift cards have a minimum expiry of 3 (three) years from the date of purchase. This means you have ample time to use the value on the gift card. It is important to note that the expiry date cannot be shorter than three years.
  3. Disclosure of Terms: We strive to provide clear and easily accessible information about the terms and conditions of our gift cards on our website. This includes any limitations, restrictions, or special conditions that apply to the use of our gift card. We believe in transparency and want to ensure that our customers are well-informed.
  4. Ordering and Payment: Placing an order through our website constitutes an offer to purchase the selected products. We reserve the right to accept or reject any order. Prices listed on the website are in Australian Dollars (AUD) and are inclusive of applicable taxes. Payments are processed securely through our trusted payment gateway.
  5. Shipping and Delivery: We endeavour to process and ship orders promptly, but we do not guarantee specific delivery times, as these may vary depending on external factors beyond our control.
  6. We do not charge any additional fees for our gift cards, such as activation fees or account keeping fees, however if you choose to customise the gift card, a reasonable fee may apply.
  7. Redemption and use: Our gift cards can be redeemed for any goods or services available on our website. We do not restrict the use of gift cards to specific products or services, unless explicitly stated.
  8. Lost or Stolen Cards: In the unfortunate event of a lost or stolen gift card, please contact our customer service. We may be able to replace the card or provide a refund if the card is faulty or does not meet consumer guarantees under Australian Consumer Law. 
  9. By purchasing and using our gift cards, you agree to abide by these legal terms and conditions. We encourage you to read the full terms and conditions before making a purchase to ensure a smooth and enjoyable experience.

Please note that these terms and conditions are in accordance with the Australian Consumer Law and are subject to change as per legal requirements.