free shipping on orders over $100

Shipping & Returns

What are your shipping options and delivery times?

We offer reliable shipping options to ensure your order reaches you promptly. Standard shipping within [your country] typically takes 3-5 business days. For expedited delivery, we provide express shipping options with shorter delivery times. Please note that international shipping times may vary.

Do you ship internationally?

Yes, we proudly offer international shipping to many countries worldwide. During the checkout process, you can select your country for shipping options and pricing. Please note that international shipments may be subject to customs fees and import taxes, which are the responsibility of the recipient.

How can I track my order?

Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment. Simply click on the provided link or enter the tracking number on our website's "Track Order" page.

What is your return policy?

We want you to be fully satisfied with your Constellate purchase. If, for any reason, you are not completely happy with your order, we offer a hassle-free return policy. Please visit our Returns & Exchanges page for detailed instructions on initiating a return and to review our eligibility criteria and timeframes.

How do I initiate a return or exchange?

To initiate a return or exchange, please contact our customer support team or visit our Returns & Exchanges page for instructions. We will guide you through the process and provide you with a return authorisation, ensuring a smooth and efficient experience. Kindly note that customised or personalised items are non-returnable.

If you have any additional questions or concerns regarding shipping or returns, please do not hesitate to get in touch with our customer support team. We are here to assist you and provide the best possible service.